What We Can Learn from the Rise and Fall of Uber
As tech companies go, Uber has achieved a kind of rock star status. The ride-sharing company represents a lot of the qualities that so many tech-oriented businesses strive for these days: innovation, agility, speed, industry disruption, and global reach. It’s thus little wonder why the company’s recent Icarus-like fall is garnering so much attention and… (0 comment)

Small Business Customer Loyalty Programs 2.0
At any given moment, countless companies of all shapes and sizes collectively spend millions and millions of dollars on their marketing and advertising in order to gain new customers. Yet, when it comes to retaining the customers they already have, there is surprisingly little investment or even interest. It’s a big and costly mistake. Not… (0 comment)